Andersen® 400 Series tilt-wash double-hung windows use balancers in the frame to hold the window sash in place. To replace the balancers, follow the instructions provided in the YouTube® video and the written instructions below. If you need assistance identifying your window type, visit the Identify Your Product Guided Help Pathway .

Installation

Review the written instructions related to balancer replacement.

Replacement of Balancer & Shoe Installation Guide (0005176) 

Sash Replacement, Removal and Reinstallation Guide (0005177) 

Replacing the Balance for 400 Series Tilt-Wash Windows *

* The installation video shows pre-2016 balancer shoes with clips. The current version without the clips is not shown in the video, but is noted in the written guide (0005176).  

For ordering information on replacement balancers, see Balancer Replacement for 400 Series Tilt-Wash Double-Hung Windows. Or Contact Andersen® Windows and Doors today for assistance with a quote for replacement parts.

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