Glass in your Andersen® window or patio door that is broken by an impact is not covered under the Andersen® Owner-2-Owner® Limited Warranty
. Broken glass may be replaced by ordering a replacement window sash or patio door panel. If you need assistance identifying your Andersen® products, visit our Identify Your Product
pathway in the Andersen® Window and Door Help Center. To order a replacement window sash or patio door panel, verify the details of your Andersen® product to ensure you receive the correct replacement components. Or Contact Andersen® Windows and Doors for assistance in ordering a replacement.
Windows 
Patio Doors 
Installation
Installation instructions are included with your replacement window sash or patio door panel. If you wish to view the installation guide(s) before the arrival of your Andersen® product, please visit the Technical Documents
section of our website or locate your product on the Andersen® Online Parts Store
. Before installing your replacement window sash or patio door panel, we recommend reading the entirety of the replacement guide to determine if further assistance will be required. For help with installation, we recommend contacting a Service provider. See Locating Andersen® Window and Patio Door Service Providers.
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