The tension on the retractable screen is factory pre-set. Retractable screens manufactured from 1999 to January 2024 for gliding and hinged outswing patio doors use a canister that houses the insect screen cloth and can be adjusted if the tension is lost. 

If you need assistance identifying your Andersen® patio door, visit our Identify Your Product pathway in the Andersen® Window and Door Help Center.

1. Canister with Adjustments at the Top

2. Insect Screen

Hinged Outswing Patio Doors

Below are the canister tension adjustment instructions for retractable screens for hinged outswing patio doors by Series and vintage. The specific tension instructions are near the end of each guide.

A-Series and 400 Series Hinged Outswing Patio Door (2007 - Present) Retractable Screen Guide - Single-Panel (0005480)

A-Series and 400 Series Hinged Outswing Patio Door (2007 - Present) Retractable Screen Guide - 2-Panel (0005479)

400 Series Hinged Outswing Patio Door (2003 - 2007) Service Guide - Replacement of Screen Cloth on Retractable Screen (0005344)

Gliding Patio Doors

If you need assistance adjusting your retractable screen canister, please Contact Andersen® Windows and Doors or a local service provider; see Locating Andersen® Window and Patio Door Service Providers.

Dry lubricant spray can be used on retractable screens installed before June 2007. No lubricant is necessary on retractable screens manufactured in January 2024 and after.

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