To print this worksheet, please click here for the PDF document 
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The "Identify My Hung Window Worksheet" is designed to walk you through gathering the necessary information to identify your Andersen® product, accessories and features. We recommend that you follow the product identification process so that you may:
Purchase and receive the correct replacement part(s) for your Andersen® product.
Locate the care and maintenance guide for your Andersen® product.
Locate installation and / or replacement guides for your Andersen® product.
Receive more efficient service if contacting the Andersen® Solution Center at 1-855-603-0692.
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Locate Product Identification Label (2007 - Present)
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If your product was manufactured before 2007, please skip to the next section.
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The Product Identification (ID) Label was implemented on products beginning in 2007. All products manufactured 2007 - Present will have a Product ID label, which provides information on the product, size, color and other important identification details. See Identify Your Andersen® Window or Patio Door Using a Product ID Label.
If your product was manufactured after 2007, please locate the Product ID label. For assistance locating the Product ID label, see the Product Label Identification Guide (9051877) .
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Sample Product Identification Label
Once you have located the Product ID label on your hung window, record the Product ID number on the line below.
Product ID Number: ________________________________
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Locate the Andersen® Glass Logo
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Locate the Andersen® glass logo on your window sash. The glass logo is etched into the glass surface and is usually located in the bottom corner.
See Glass Type Identification for Andersen® Windows and Patio Doors to view additional glass logo examples.
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If you have located the glass logo, please record the information displayed around the glass logo in the space provided below. Please do not include tempering info which may include the word, "tempered," and is not near the Andersen Windows triangle logo.
If you are unable to locate the glass logo on your window sash, please contact us for further assistance.
Andersen® Glass Logo Info: _____________________________
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Visible Interior Glass Dimensions
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From the interior of the home, please measure (in inches) the glass surface you can see and touch, also known as the "unobstructed glass dimension". For additional information, please see How to Measure Glass in Your Andersen® Window or Patio Door.
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Record the width and height, including fractional dimensions, in the space provided below. (example: 67 ⅛" )
Width: __________inches Height: __________inches
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Determine Hung Window Series
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Use the identification information below to determine your hung window Series.
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Exterior Colors
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White
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Sandtone
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Canvas
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Terratone
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Forest Green
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Prairie Grass
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Dove Gray
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Dark Bronze
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Cocoa Bean
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Red Rock
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Black
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Painted Interiors
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White
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Birch Bark
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Primed
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Sandtone
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Canvas
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Dark Bronze
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Black
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Interior Wood Species
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Pine
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Maple
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Oak
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Cherry*
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Mahogany*
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Vertical Grain Douglas Fir*
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Interior Stain Options
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Clear Coat
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Honey
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Cinnamon
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Russet
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Mocha
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Espresso
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*Only available unfinished
Additional interior painted interior colors available as a special order. Contact an Andersen dealer for more details.
Product ID will provide factory-applied stain finish and interior wood details.
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400 Series WoodWright® Double-Hung Window
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Tilt Lower Sash with Tilt-Wash Assist
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Exterior Colors
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White
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Canvas
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Sandtone
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Terratone
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Forest Green
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Dark Bronze
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Black
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Interior Finishes
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White
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Pine
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Maple
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Oak
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400 Series Tilt-Wash Double-Hung Window
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Tilt Lower Sash with Tilt-Wash Assist
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Exterior Colors
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White
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Canvas
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Sandtone
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Terratone
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Forest Green
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Dark Bronze
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Black
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Interior Finishes
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White
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Black*
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Dark Bronze*
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Pine
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*Black and Dark Bronze interiors are available only on with Black and Dark Bronze exteriors respectively.
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200 Series Tilt-Wash Double-Hung Window
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Tilt Lower Sash with Tilt Latch
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Exterior Colors
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White
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Sandtone
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Interior Finishes
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White
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Pine
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200 Series Perma-Shield® Narroline® Double-Hung Window
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Jamb Liner
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Exterior Colors
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White
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Terratone
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Sandtone
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Interior Finishes
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White
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Pine
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100 Series Single-Hung Window
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Lock
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Exterior Colors
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Black
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Dark Bronze
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Cocoa Bean**
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Terratone
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Sandtone
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White
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Interior Finishes
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Black*
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Dark Bronze*
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Sandtone**
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White
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*Black and Dark Bronze interiors are available only with Black and Dark Bronze exteriors respectively.
**Cocoa Bean is no longer available as an exterior color and Sandtone as an interior color is only available with a Sandtone exterior, as of 11/29/2018.
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Hung Window Hardware
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Determine hardware type, style and finish.
Select an image below to view more information on your window hardware.
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Please record your hardware style and finish:_____________________________
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Grille Location, Color, Pattern and Width
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If your hung window has grilles, determine the grille location, color, pattern and width by selecting the image below.
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*Computer monitor limitations prevent exact color duplication. For an accurate representation of color options, please view actual color samples available at your Andersen window & patio door supplier. Additional colors and staining options may be available depending on the product.
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